Is it time to upgrade to a T1? There are several factors to consider when examining you current DSL connection and the possiblity of replacing it. For many people the biggest factor is reliability and if reliability is critical to the applications you run over your connection you should seriously consider replacing your DSL connection with a T1. DSL is a quick and cost effective method of acquiring high speed bandwidth however it is not intended to support commercial applications or large numbers of users as is a T1 connections.

Reliability becomes critical when customers or employees depend on your connection for immediate responses. If your customers use your connection to access your databases or your server or the internet then reliability of your connection is critical. If your employees depend on your connections because you host the e-mail server in house or host web servers, your connections is considered critical. A critical connection can be viewed much like a life line, without which your business would be negatively impacted. Your monthly savings of having a sub-par connections will not make up for the loss in productivity of your employees or loss of customers when your DSL connections gets bogged down or cut off. To reiterate, ciritcal connections should be supported with a T1.

Many customers are extremely price sensitive and cannot afford the cost of a T1 which can be as much as 20 times more expensive than a full T1 connection. Residential customers who are most sensitive to price should not consider a T1 circuit unless then have a business reason to pay for such a circuit and cannot access DSL service. Most people don't realize that a DSL connection can be just as fast as a T1 at 1.5Mbps. The shortcoming of DSL is that it is oversubscribed. This means there is a finite amount of bandwidth available and a customers speed can drop if other customers in the neighborhood decide to use their service. SDSL (Synchronous DSL) is a business class DSL and is ranked as a higher priority than residential DSL or ADSL (Asunchronous DSL). This means it is not oversubscribed to the extent than ADSL and is subject to fewer bandwidth restrictions. In short, if price is your critical factor go with DSL. If reliability is the critical factor purchase a dedicated T1.

Finding DS1 service in your area can be a challenge. If you don't know the local providers you would likely start with your local phone company (and likely get a horrible deal). When searching for a service it's important to know which providers have POP's (Point of Presence) in your area but for some reason service providers don't like to reveal this information.

If a DS1 line is inyour near future, take the guesswork out of your search and contact a broker. Brokers are able to contact numerous providers in the time it would take you to have a conversation with one or two providers that may not even offer service in your area. Want a line for under $500? Let your broker know this and he or she will know to point you only in the direction of such companies that offer a service at this price.

We recommend the use of brokers in the search for service and we also recommend using a broker to sign up for your service. Many people believe they can "beat the system" by contacting a broker to get pricing and other information as quickly as possible and will then go straight to the carrier believing they can get better service. This "end-run" process is actually a good way to cut yourself out of some of the biggest advantages of having a broker. Brokers don't mark up the price of services. They offer the same price you would get if you did go direct to the company. The advantage of ordering through a broker is that you will get a second channel of customer service. If the company is not performing to expectation you will always be able to go back to your broker who puts a significant volume through the carrier. A broker is much more likely to get the companies attention and have your problem solved. In our opinion, a broker is the only way to go!